Certified Dental Assistant (CDA) Program Handbook

Introduction

Certified Dental Assistant (CDA) is a part of the School of Health and Human Services, a place of warmth and caring. We're always looking to connect with future and current students so please don't hesitate to email hhsinfo@camosun.ca if you have any questions.

Once enrolled in a program, you're required to familiarize yourself with the information found in your school and program information pages.

Policies and expectations unique to our program are outlined in the following pages. Please ensure that you read the HHS Student Handbook for general school information.

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1. Welcome

1.1 Chair's Message

Your instructors, support staff, and I want to welcome you to the Certified Dental Assisting Program. We are very excited that you have chosen to embark on your educational journey with us at Camosun College. By choosing a program in the dental department, you have demonstrated that you have a desire to become a health care professional providing valuable dental care to residents of our community.

As you pursue your education at Camosun College, you will see how passionate we are about supporting you on your journey as a student. Learning isn't always a linear pathway and success shouldn't always be defined by progression alone. We value all learning opportunities and recognize that at times, it takes great challenges to reveal the strength of heart, clarity of mind, and a connection to spirit. We designed these guidelines and procedures to help you understand and access the resources and information you will need to be successful.

Your instructors are committed to helping you transform into competent, compassionate dental professionals. We want you to thrive in the diverse and ever-changing dental workplaces. We work hard to model and promote life-long best practices in dental healthcare by providing you access to authentic learning opportunities using creative, innovative teaching practices. You will have the opportunity to experience the real workplace environments of your chosen profession where you will learn alongside professionals in your discipline.

No matter how long your program is, you are already a member of a diverse, interprofessional team of learners. Get to know the campus, explore the college's resources, and spend some time getting to know your instructors and fellow students – they are all part of your support team. We know that your journey into dental education at Camosun College will be the beginning of an inspiring, life-changing future!

If you have any questions or concerns, please feel free to stop by my office or send me an email; or discuss them with one of your instructors, or any of the dedicated staff members here at Camosun College. 

Best,

Mandy Hayre DHP-C, BDSc, PID, MEd

Contact the Dental department

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2. Program Values

2.1 Vision Statement

Well respected and established, the Certified Dental Assistant program at Camosun College is the program of choice for prospective students. The program provides a challenging and dynamic curriculum that balances theory and practice to ensure a quality educational experience. Graduates are an integral part of the healthcare team and will have the confidence and skills to meet the changing oral health needs of the public.

2.2 Certified Dental Assistant Program 

The Camosun College Certified Dental Assisting program is designed to prepare individuals with the knowledge, skills, and values to provide safe and competent oral health care. The program prepares students to aspire to the highest levels of professionalism.

The program emphasizes the importance of a wellness model of care and evidence-informed practice as students learn to provide comprehensive and culturally sensitive oral care for individuals, families, and communities. Throughout the program, students develop the skills to communicate and collaborate effectively with clients and interdisciplinary teams.

Students enjoy many opportunities to integrate theory and practice through simulated and community experiences, and providing preventive care to the public in the Camosun College CDA clinic.

The Camosun College CDA certificate  program is accredited by the Commission on Dental Accreditation of Canada. Graduates of the program must successfully complete the National Dental Assisting Examining Board Examination to be eligible for registration and licensure with the BC College of Oral Health Professionals  as a Certified Dental Assistant. 

Graduates are employed in a variety of settings including clinical practice in general and specialty dental offices, community health care, office administration, education, or dental sales.

2.3 Values and Beliefs

Certified Dental Assistants are oral health practitioners who have been educated to work interdependently with the dental team and collaborate with other health professionals.

CDAs practice primarily in general dental offices, and increasingly they are employed in specialized dental offices, community and/or institutional health care facilities. CDAs are involved in providing administrative, clinical and technical support to the dental practice. CDAs work effectively, and efficiently within a complex and unpredictable working environment. With a holistic perspective, CDAs provide directed clinical care, and promote oral health through education for individuals of all ages. CDAs practice with direct or indirect supervision of a dentist.

CDAs hold a position of public trust and adhere to the ethical and legal requirements of practice. They are certified with the BC College of Oral Health Professionals. CDAs are responsible and accountable for monitoring their practice with the goal of providing high quality care; as well as renewing and expanding their knowledge and skill base in accordance with changes in oral health care. They have a variety of opportunities for career development.

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3. Teaching Philosophy

3.1 Learning and the Learner

Dental assisting students, as adult learners, have their own rate and style of learning. They bring unique backgrounds and experiences to the learning process. Learning is enhanced when learners' experiences are acknowledged, respected and used as part of the learning process. Individuals learn best in a climate of trust where they feel cared for, listened to, and challenged. Self-confidence and self-direction are enhanced when learners share the responsibility for identifying their learning needs and planning learning activities. Learners are accountable for their choices and decisions and are encouraged to become advocates for their own learning needs and experiences.

For optimal learning to take place, opportunities must be provided to apply learning in a variety of real and simulated settings. Learners need to be encouraged to interact in a cooperative context and to share learning with their colleagues. As well, time for reflection is critical to the development of a reflective practitioner; assessment assists in facilitating this process.

The commitment to life-long learning is essential to the dental profession. Therefore, dental assisting students need to be responsive to change and open to innovative, non-traditional means of learning. In order to be successful in practice, this value must be inherent in everything learners believe and do.

3.2 Teaching and the Instructors

Instructors in the CDA Program are certified or licensed and registered with the College of their regulatory body. Instructors working in the dental assisting program have a passion and enthusiasm for student-centred learning and for their profession. They are self-aware, confident, and competent in their abilities as educators. They encourage excellence in dental assisting abilities, personal and professional integrity, and act as advocates for the learners and the program. Instructors strive to provide consistent and appropriate expectations and are effective communicators and problem-solvers.

Instructors are designers of effective learning methods and environments. They continuously strive to improve the quality of learning for their students. They use a variety of strategies to meet the learning needs of their students rather than teach from an instructor-centred view. They continually reflect on the effectiveness of teaching strategies and make constructive changes as needed.

Dental assisting instructors help learners to integrate theory into practice. In doing this, instructors encourage and model a reflective approach to practice. Instructors see themselves as active learners with students, acting as guides and mentors.

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4. Program Learning Outcomes

4.1 Program Outcomes

Upon successful completion of the CDA program, the graduate will be able to:

1. Safely and competently perform CDA skills.
2. Apply theoretical knowledge of dental sciences to dental assisting practice.
3. Promote oral health and support clients to make informed choices.
4. Communicate effectively with clients, families and team members.
5. Use critical thinking processes for problem-solving and decision-making.
6. Use effective time management and organizational skills.
7. Support and promote the effective functioning of the dental team.
8. Function as a CDA in a professional manner.

Program Outline 

Visit the CDA Academic Calendar to review the complete CDA Program Outline and Learning Outcomes

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5. Academic / Collaborative Learning Process

5.1 Standards of Academic Progress

These standards relating to academic progress for the CDA program are in addition to the School of Health and Human Services (HHS) student handbook, section 5.2

The goal of monitoring academic progress is to help students succeed. The academic progress of all students is regularly reviewed at faculty meetings. In order to progress academically, students must attain a minimum grade of B- in each academic course or COM in each clinical course of the program. The course syllabus outlines the required learning outcomes and assessment of the course. Students should read the course syllabus carefully to ensure they are clear on the expectations for successful course completion.

If a student exhibits challenges meeting the course outcomes, the student can become “at risk” for successful completion of the course and continuing in the program.

5.2 The "At Risk" Student

An "at risk" student is one who, without change, may not meet course learning outcomes. Course learning outcomes are defined in each course syllabus.

Faculty and students can identify at-risk performance through: reviewing written clinical feedback, reflecting on challenges with clinic performance, by reading assignment feedback and exam results. Examples could include:

1. Achievement below the required B-
2. Inappropriate or unprofessional attitude
3. Avoidance or disrespectful communication with faculty
4. Poor impulse control
5. Poor integration of theory into practice
6. Inconsistent performance
7. Poor spatial or psycho motor skills
8. Inconsistent attendance (late, absent)
9. Lack of insight, self-awareness
10. Poor judgment
11. Inadequate preparation
12. Unethical behaviour

Factors impacting performance may include:

1. Challenges understanding and integrating knowledge and skills
2. Challenges with English comprehension and verbal communication
3. Poor study skills 
4. Procrastination
5. Learning challenges
6. Organizational and time management issues
7. Motivation and over commitment
8. Health challenges
9. Personal issues

Once concerns are identified the following procedure will be initiated:

First, the instructor will contact the student and outline on the "Academic Alert Form" areas of challenge and concern. In addition, the student will be asked to set up an advising session with the faculty. (A student may ask to meet with their advisor or instructor at any time).

During the advising session, the faculty will summarize the discussion on the "Advising Session Form". The goal of this meeting is to discuss concerns and develop strategies for success. The completed form will be provided to the student to ensure mutual understanding. The student will be asked to sign the form acknowledging the plan for success. The student will receive a finalized copy (by email or hard copy) for reference, and the instructor will retain a copy. It is hoped that this process will aid the student in achieving success. If concerns continue, further meetings will be recommended.

If a student continues to have academic or clinical performance concerns, a Personal Learning Plan will be created that outlines the course outcomes that the student is at risk of not completing with specific timeframes for course completion. Strategies to aid the student will be included in the Plan. The advisor or course instructor will meet with the student to discuss concerns and co-develop strategies. If a student does not meet course outcomes or attain the required B- or COM grade, the student will be unable to continue in the program if the course is a necessary prerequisite or co-requisite for a subsequent course.

Possible Strategies: Developed in collaboration with student and instructors; examples may include:

1. Temporarily adjust or reduce practice assignment
2. Review theory, encourage lab practice of clinical skills
3. Attending all classes and clinical sessions to avoid missing integration of theory into practice
4. Providing additional clinical coaching based on instructor availability
5. Utilizing extra practice times following Camosun after hours policies
6. Additional feedback and discussion for increased clarity of areas needing improvement
7. Seeking assistance and policy direction external to the department, e.g. Counselling, Writing Centre, Student Conduct Policy

Academic Probation “Incomplete”

On an individual basis, under extenuating circumstances, faculty may provide a student with an Academic Probation Contract that may allow for course extension. An “Incomplete (I)” grade is given with the Academic Probation Contract that specifically outlines the requirements for course completion and the deadline consistent with Camosun College policy. The following criteria is used in assigning an "I" grade. The student:

• has demonstrated consistent progress towards completion of all course requirements and would have met them all if time had not been missed
• has shown evidence of meeting most of the course requirements, with work required to complete only one or two areas
• has a reasonable chance of meeting the requirements in the designated time

In such situations, an Academic Probation Contract will be developed to complete the requirements by a specific due date. Upon successful completion of the requirements within the specified time frame, the "I" grade will be changed to reflect a passing grade. If the Academic Probation contract is not completed by the specified due date, the student grade will be changed from an “I” grade to an F or NC and the student will not progress in the program.

A student that fails to maintain a minimum grade allowed: minimum of B- or a "COM" in each course, in each semester will be unable to progress in the program. The student will be directed to meet with the program chair to discuss next steps. The student may apply to re-enter the program, or may be able to repeat the failed course and then re-enter the clinical program if space is available (Note: Guidelines for Leaving and Re-Entry are currently under review).

Students that leave the program are expected to make arrangements with the Clinic Lead or Program Leader to return their loaned dental dam kits, lab kits, dentoform including case and screwdriver and assigned access card.

College policy and process on academic alert, probation, removal and suspension can be reviewed in the Camosun College Academic Progress Policy.

5.3 Academic Integrity

Representing the work of others as your own is plagiarism. The consequences of plagiarism and breaches in academic integrity are covered under the Camosun College Academic Integrity Policy 

5.4 Artificial Intelligence Guidelines

The use of Artificial Intelligence (AI) is permitted in the certified dental program where appropriate.  The following are guidelines for appropriate use:

• Students are accountable for the content and knowledge generated by AI.
• When used AI must be referenced/cited.
• If unsure whether AI can be used, clarification must be sought with the instructor of the course prior to proceeding.
• AI cannot be used during exams, quizzes and for documentation in client charts.
• The use of AI for work where not permitted would be considered a breach of Academic Integrity Policy at Camosun College.

5.5 Assignments, Tests, Examinations and Assessment

In fairness to all students, course assignments must be submitted on the assigned due date. In special situations, faculty may grant a student an extension. It is the student's responsibility to complete all assignments and learn missed course material if absent.

Guidelines for Assignments

The following guidelines relate to written assignments throughout the CDA program. Individual instructors may also provide specific instructions for assignments unique to their courses.

Assignments must:

• Follow the APA format style, and rules for citation
• Include a title page: with student(s) name, course name, title of assignment, instructor's name and date of submission
• Be word processed, using 11 pt. font (Arial or Times Roman preferred)
• Include page numbers
• Be referenced where required (see below under presentation style and format)

It is expected that formal assignments will be clearly written, with attention to correct spelling, grammar, word usage, punctuation, sentence and paragraph structure (font should all be the same font and size).

Test and Exam Protocol 

Guidelines for the CDA program are in addition to the School of Heatlh and Human Services (HHS) student handbook, section 5.4

Procedures

• Tests/Exams must be written at their scheduled time and place.
• Everything must be removed from the table, except items required to complete the test/exam.
• Food is not permitted in the room. Water is allowed in sealed container.
• Final answers are to be written in ink unless otherwise specified by the instructor.
• There is to be no communication with any other student.
• Electronic devices are not permitted in the classroom.
• Students cannot leave the room once the test/exam is in progress. Washroom breaks can be prearranged for medical issues. 
• Books, backpacks or coats are not permitted at the desk/table during the examination.
• Once the exam is handed in, it will not be returned during the examination.
• All academic misconduct will be handled according to the Camosun College Student Academic Misconduct Policy.
• Once the grades are distributed, test or exam papers may be viewed or discussed with the instructor at a pre-arranged time.

Late Arrival for Scheduled Tests

• Students arriving late for written or laboratory testing are disruptive to their peers and the instructor.
• A student arriving late will only be admitted to the exam within the first 30 minutes of its commencement. After 30 minutes has elapsed from the start of the test the opportunity for testing will be forfeited.
• Students arriving late will not be granted extra time to write the test or to complete the laboratory evaluation.

Missed Tests/Quizzes/Exams/Assessments

• Dates and times are set for testing situations. Students are informed of the dates and times at the beginning of the course and are expected to organize their schedules accordingly.
• Students are expected to notify the course instructor BEFORE the scheduled test session if they are unable to be present. Failure to notify the instructor will forfeit the student's opportunity for a make-up test.
• If a student is absent from a written test the faculty may make alternative arrangements for course assessment.

Supplemental Examinations

A student may be given the opportunity to write a maximum of two supplemental exams during the course of the program. Supplemental exams are:

• Offered for all DENA courses.
• Offered only for progression in the CDA program. If a student does not meet the learning outcomes for a clinical course, the student is not able to progress in the program at this time, and therefore would not be eligible for supplemental examination in didactic courses. This policy is to ensure that students are current in their didactic information when in clinical courses.
• Will be a comprehensive exam evaluating all aspects of the course content. (This is not a repeat of the final exam)
• Typically, will be 3 hours in length.
• The exam must be completed within a week of the original evaluation whenever possible.
• Instructor will submit a failing grade (C+ or C etc.) as the final course grade, and will submit a grade change (if applicable) after the student's supplemental exam.
• Maximum grade awarded is 70%, regardless of the supplemental exam score.

5.6 Grading system: See the HHS program handbook section 5.5

Grading systems for the Certified Dental Assisting program are in addition to the School of Health and Human Services (HHS) student handbook, section 5.5

In order to progress academically, students must attain a minimum GPA of 4 or a minimum of B- (70%) or "COM" in each course, in each semester of the program.

The following two grading systems are used at Camosun College, and outlined in the Grading Policy

• Standard Grading System (GPA): for Lecture Component
• Competency Based Grading System: for Clinical Requirement Component

5.7 Guidelines for Withdrawal from Certified Dental Assisting Program

Students who need to withdraw from the Certified Dental Assisting program for personal or medical reasons should consult the important dates page for information on deadlines for fees related to dropping courses and tuition refunds. For course withdrawal requirements and process, see the Camosun College Course Withdrawals Policy.

Students intending to withdraw from the program should contact the Program Chair for direction.  If a student withdraws from the program they must make arrangements with the Clinic Lead or Program Leader to return their loaned dental dam kit, lab kit, dentoform including the small screwdriver and case and assigned access card.  Failure to return loaned items will result in a charge to replace the items as per their signed load agreement.  Students must pick up their instruments within 3 months of exiting. Instruments left beyond 3 months will be considered abandoned.

Students should also consult section 5.6 of the School of Health and Human Services (HHS) student handbook 

5.8 Guidelines for Leaving and Re-Entry

This section is currently under review.

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6. Professional Behaviour

6.1 Professional Body & Discipline-Specific Definitions/Competencies

All students in health programs at Camosun College are expected to read and familiarize themselves with section 9.0 Professional Behaviour, in the School of Health and Human Services (HHS) student handbook. 

The CDA program fosters an environment to support graduates to become empathetic and skilled healthcare providers entrusted with the privilege to become registrants of the British Columbia College of Oral Health Professionals and/or other provincial regulatory bodies.  Professionalism is discussed to clarify the expectation of values, attitudes, beliefs, missions and vision required of certified dental assistants. These are demonstrated through behaviour and interactions with clients, colleagues, other dental team members, the community and professional associations. Compliance with the protocols and guidelines of the certified dental assisting program is an indication of professional conduct. Students are expected to abide by the following guidelines:

• Mature and professional conduct is expected. The Camosun College Certified Dental Assisting Program has an excellent reputation as a quality service provider in the local community and students are expected to uphold this level of performance.
• Abide by expectations for decorum: dressing professionally and wearing a name tag; using professional language; respecting culture and diversity.
• Discuss differences of opinion between yourself and faculty members in a private environment. Use conflict resolution processes to work through difficulties that may be encountered. Bring unresolved issues to the attention of the Program Leader and/or Program Chair.
• Smoking/vaping is strongly discouraged in health professions. Students must only use the designated smoke/vape areas on campus (a smoke-free environment). Any lingering odour of cigarettes must be eliminated from clothing, hands and breath before being in proximity of students, faculty, staff or clients.

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7. Classroom, Lab and Clinic Etiquette

7.1 Expectations of Student Performance

Students must be aware that self-direction, good organization and time management skills are central to successfully meeting the multiple demands of academic and clinical work in the CDA program. Students should anticipate that a great deal of effort and many hours per week outside of class and clinic time are devoted to studying, completing assignments, and prepare for clinic. Students are encouraged to carefully consider the lifestyle changes that are likely required to balance their personal life and study load in this professional program. 

The following guidelines are established to inform students of standards that apply in both the Certified Dental Assistant (CDA) programs:

All instructors are available to discuss any college policies, school polices and program guidelines. Any assistance, inquiries, or concerns regarding specific teaching areas or evaluations are to be discussed with the instructor involved first. After discussion with the instructor involved, if a student remains unclear or does not feel an evaluation is fair, they may discuss it with the Lead Instructor or Program Leader. Students and faculty are expected to follow protocols for professional communication and conflict resolution as outlined in this manual.

Students are expected to complete assigned readings/assignments and to practice clinical skills during scheduled laboratory/pre-clinical hours. Satisfactory performance will be based on faculty evaluation, self-evaluation and feedback from peers. Faculty evaluates clinical competency according to the criteria described in the respective competency/skill evaluation located in the program’s Clinic Manual.

Additional practice, coaching or review will be required for skills in which the student is not yet competent.

It is recommended that students work collaboratively with peers, to support and provide feedback to each other during practical sessions.

7.2 Classroom Etiquette

Faculty set expectations for attendance and behaviour in their classes.

Lap top computers are beneficial to access MS PowerPoint and for note taking during classes. Accessing social media or other websites can be disruptive and distracting to other students and is strongly discouraged. Students may be asked to turn off computers if misuse is impacting other students.

Use of cell phones or similar devices maybe disruptive to instruction in the class or clinic. Students are encouraged to avoid cell use in class and have their phones on silent as to not be disruptive. Cell phone use may be encouraged for class participation as guided by instructors.

7.3 Use of Recording Devices in the Classroom

Students may not use recording devices in the classroom without the prior permission of the instructor unless as a part of an academic accommodation. 

Instructors are notified by the Centre of Accessible learning of accommodations. Students permitted to audio-record as a form of reasonable academic accommodations will be required to sign an Audio Recording Agreement.

Recordings made in the classroom are for the student's personal use only, and distribution of recorded material is prohibited

Faculty may offer to record lectures. If an instructor records a lecture, all students will be notified that the class is being recorded.

7.4 Attendance and Absenteeism

1. Education in a regulated professional program requires completing assignments and passing examinations and development of professional ethical decision making. Full attendance is strongly encouraged for all class, group, lab and clinical sessions. Absenteeism can interfere with the student's ability to successfully complete the program.
2. Students who choose to take time off for personal reasons (e.g. weddings, family events, etc.). are responsible for all missed course content. Faculty cannot be expected to:
   • Provide student with materials or support regarding content that may be missed
   • Grant deadline extensions for skill completion or for assignments
   • Provide opportunities for missed exams/quizzes
   • Grant additional clinic time
3. Students unable to attend clinic are requested to notify the clinic lead and/or the program leader by 7:30am. Students must directly notify any clients that were scheduled to see them.
4. Hours: See time table for class/clinic hours. Extended day and evening hours may be required.
5. Practicums and Community Projects: Regular attendance is mandatory. Active participation reflects responsibility and accountability. See Professionalism (section 6.1) for respectful deportment and behaviour.
6. Lectures with guest speakers: Occasionally guests from the community are invited to speak on a topic as part of a theory course. It is mandatory to attend and be on time to classes when a guest speaker is scheduled.
7. Student presentation: Students are expected to support peers by attending classes where peers are presenting projects. Students must attend clinics, the IDE festival events, and present their projects to the community outside regularly scheduled classes. Attendance is required at these special events.
8. Students may be required to attend classes, clinic or special events outside regular scheduled class time. i.e. interdisciplinary activities, community presentations, Dental Connections event, guest speakers, and the Pacific Dental Conference.

7.5 Dress Code and Guidelines

All students in health programs at Camosun College are expected to read and familiarize themselves with section 9.0 of the School of Health and Human Services (HHS) student handbook 

Specific requirements for clinical attire are outlined in the Professional Deportment section of the Certified Dental Assisting Clinic Manual.

7.6 Infection Control

Dental Program students learn and practice the highest standards of infection control, personal hygiene and safety for self and patients/clients. Safety protocols are outlined in the Safety Procedures Manual for Dental Programs (available on D2L).

7.7 Recruitment and Students as Clients

"Stand Ins" for Clinical Practice

During your clinical practice, you will be required to act as a patient/client for peers and have skills practiced on you (e.g., medical histories, radiographs, rubber dam, fissure sealant, polishing, fluoride). Students unable to act as patients/clients must consult with the Lead Clinical Instructor or Program Leader for guidance on alternative arrangements. All information obtained during “stand in” clinics must remain confidential.

Client Confidentiality

The Freedom of Information Act of BC outlines that the confidentiality of personal information must be maintained at all times. Any information that identifies a person including their name, address, phone number, SIN or birthdate must remain confidential. During the Certified Dental Assistant program, students may acquire contact information for clients and maybe required to email clients and instructors regarding their clients. Strict protocols are in place to ensure client confidentiality. Students must indicate that they understand and will abide by these protocols by signing the Dental Programs Confidentiality Agreement. Students may not take pictures of the clients on the clinic floor, the appointment book or any charts labelled with the client’s name. If a client picture is required for a specific project or referral, written informed consent must be obtained from the client. Contact information and any other client information must be removed from student computers and phones upon graduation.

Recruitment of Clients

Students must provide care for a required number of clients to meet program outcomes. The Camosun Certified Dental Assistant program provides the majority of clients for students to gain the skills needed for graduation, however is not responsible for providing all the required clients. Students must recruit a portion of the number of patients/clients needed for graduation. Pamphlets outlining the services provided at the clinic are available for students to post in approved areas (condo laundry rooms, bulletin boards etc.). Students may use social media to recruit clients but must obtain instructor approval of wording prior to posting. There are strict rules regarding use of “Camosun College” is any marketing that must be adhered to.

7.8 Dental Clinic/Lab Information

Student Access and Protocols in the Dental Building

The clinic, lab, dispensary, reception office and locker areas of the Dental Building are reserved learning areas for students in the Dental Programs. Guidelines to ensure safety include:

Clinic

• students must be in full clinic attire and follow all clinic guidelines any time in clinic
• students wanting to practice clinical skills must contact and arrange a suitable time with the clinic supervisors and the clinical instructor to determine operatory availability
• exposing radiographs on manikins or practicing any procedures on a peer requires faculty permission
• when walking through or retrieving items from clinic the appropriate walk-ways or corridors must be used
• be respectful of other groups in clinic and stay clear of areas of activity
• instructors must be informed immediately of any accidents or injuries that occur while working in the clinic or radiology rooms

Use of Dental Clinic/Radiography Rooms Outside of Scheduled Class Time

• Students are not permitted to work alone in the clinic or radiography area and must always work with a partner.
• Students must adhere to all safety procedure/protocols.
• Students must prepare, use and leave the area, equipment, supplies etc according to dental programs guidelines and/or curriculum.
• Students must follow the Infection Prevention and Control procedures at all times.
• Students must ensure they leave the clinic in order before leaving. This includes cleaning/disinfecting the area, disposing of refuse, leaving the clinic in a neat/organized manner. As well, all supplies and equipment should be returned to the original location, and all equipment/instruments must be fully processed and ready for sterilization.
• For sterilization items, ensure the instruments/cassettes/equipment are bagged or wrapped and labelled for sterilization the next day.
• Students may work on manikins only. The only exception is student can work on a peer if they are simulating only.
• Radiography exposure is permitted on DXTTR/Manikins only and must be approved by a clinic instructor in advance. No radiography exposure is permitted on student peers without faculty supervision.

If students are unsure or have any questions, they must contact a faculty member for clarity before proceeding.

Laboratory

• students must have a buddy present when working in the laboratory (a fellow classmate or other dental program student).
• students must wear clinic attire when doing any laboratory procedures during scheduled clinic hours; a lab coat or lab apron is required over street clothes outside of clinic hours
• follow asepsis guidelines, remove jewelry, tie hair back and wear safety glasses to ensure personal protection when performing bench work or working with lab equipment
• lab counter/equipment must be thoroughly cleaned after any lab work
• after clinic hours, a faculty member must be informed and must be present in the building in order for students to work in the lab

Dispensary

• when clinic supervisors are not present, students must work with a buddy or with indirect supervision of an instructor (i.e. the instructor is aware the student is in dispensary and will follow up with progress during and/or after the activity).
• students must be in clinic attire and follow all asepsis guidelines
• refer to instructional information and protocols for all equipment and procedures prior to asking faculty or clinic supervisors for direction.

Reception Office

• students may work on charts or reception tasks in the Reception office as needed; alternative areas are also provided for this work and include the area behind the dispensary, and the east end of the clinic.
• computers in the reception office area are to be used ONLY for software education and application and/or letters to dentists. They are NOT for personal use (i.e. no assignments, e-mail, internet access etc.)
• use of any office equipment including computers, phones for personal calls, fax, or the photocopier is prohibited unless special permission granted
• clinic attire coat must be worn if a student is working when any public clinic is in progress
• lab coats must be worn over respectful street clothes (no hats, hoodies or shorts) in the reception office area at any time
• students leaving the reception area at the end of the day are to ensure the lights are off, the door and window is closed and locked as they leave if the Instructional Assistant is not there
• no food or drink is allowed in the reception area

7.9 Use of Dental Building Outside of Scheduled Class Time 

The use of the dental clinic and/or dental classrooms before or after students’ timetabled classes is a privilege approved by faculty to allow students access to additional practice or study time. The following guidelines must be adhered to at all times to ensure respectful sharing/use of the facilities and the safety of students. To ensure continued access to this privilege students must demonstrate compliance with the guidelines. Since the additional time is unsupervised by faculty, students are responsible for ensuring they are observing the guidelines for themselves and their peers at all times. Non-compliance will result in individuals or programs having their access revoked. If a student observes others not adhering to the guidelines, they should report it as soon as possible to a faculty member.

Students have access to the dental building from 7 am to 9 pm, Monday to Friday using their access card. Students do not have access to the building on the weekends, holidays, or when the campus is closed (ie. snow day).

Guidelines:

General:

• Students working in the building must be aware of the custodian and allow them to complete their cleaning tasks. Accordingly, students must vacate the classroom/area that they are working in. They are able to return to the space after the custodian has left.
• Students may work unsupervised in the building after hours between the 7:00 am – 9:00 pm as long as the space is not being used by other classes, or booked for other activities.

All areas in the dental building:

• Students must leave the area they were working neat, clean and organized. If the area was not in ideal condition when the student started to use it, they are still responsible for leaving it in good order once they are done. 
• Students must refrain from running, making loud noises, or otherwise disrupt the learning environment for others.
• Students are expected to share the learning resources for the benefit of everyone. If someone is waiting to use the space, have a discussion about how to share the space or put a time limit on the use by one party.

Classroom/Reception areas:

• Student may work in these areas to study, work on client charts or other paperwork until 9:00 pm.
• Group assignments and projects may be completed by students in these spaces.

Dental Clinic and/or Dental Lab:

• Students must adhere to all safety procedure/protocols.
• Students must prepare, use and leave the area, equipment, supplies etc. according to dental programs guidelines and/or curriculum.
• Students must follow the Infection Prevention and Control procedures at all times.
• Students must ensure they leave the clinic in order before leaving. This includes cleaning/disinfecting the area, disposing of refuse, leaving the clinic in a neat/organized manner. As well, all supplies and equipment should be returned to the original location, and all equipment/instruments must be fully processed and ready for sterilization.
• For sterilization items, process the instruments/cassettes/equipment is bagged or wrapped for sterilization the next day.
• Students may work on manikins only. The only exception is students can work on a peer if they are using a long cotton tip applicator for instrumentation, landmarking etc.
• Radiography exposure is permitted on Dexter/Manikin in the winter term. No radiography exposure is permitted on student peers without faculty supervision.
• Instrumentation practice must be on a manikin only. No instrumentation on a peer using dental instruments of any kind. 
• Students may practice the following if a faculty member is present and willing to supervise and assist if something untoward were to happen. In order to ask a faculty member for supervision, the student must arrange this with the faculty member in advance and clearly identify how long the faculty member will stay:
  • Radiography exposure on peers
  • Instrumentation on a peer. The faculty member must conduct a tissue check at the end of the session, before the peer is excused.
  • Work in the dental lab on fabricating mouth guards, bleaching trays, models etc.

If students are unsure or have any questions, they must contact a faculty member for clarity before proceeding.

7.10 Practicing Clinical Procedures Outside of the Dental Building

Students often want to practice clinical procedures, documentation or other aspects of their learning outside of the dental clinic. The following guidelines must be followed at all times to ensure the safety of all.

Guidelines:

• Students must follow the British Columbia College of Oral Health Professionals' Code of Ethics and dental program policies.
• If students are uncertain how or if they are able to undertake certain activities at home or outside class time, they MUST consult with faculty before proceeding with any activity.
• Students may practice clinical skills learned at school providing that they are following the established safety protocols at all times. For example, ensuring that they are using a fulcrum when working on a manikin, or completing assessment and other documentation on a case study.
• Students may not practice any intra oral skills outside of the Camosun Dental Clinic at any time. This includes peers, friends, partner, family members or any member of the public.

If students are unsure or have any questions, please contact a faculty member before proceeding.

7.11 Equipment/Instruments

During the program, CDA students are required to purchase an instrument clinical kit. All student purchased instruments are the property of students and are retained by the student after graduation.

The Camosun College Certified Dental Assistant Program supplies many instruments, pieces of equipment, and supplies for student use in the clinic and lab areas. Students are expected are to be familiar with operating and safety standards for all equipment. Damaged or lost instruments or excessive use of program provided supplies may result in an additional cost to the student for replacement.

Students should regularly perform an inventory of all their instruments/loaned items. If a loaned item, or instrument goes missing, it is imperative that this be reported to the instructors immediately upon notice to allow for the greatest opportunity for recovery. Camosun College is not responsible for lost or misplaced loaned items or instruments.

Camosun College is unable to provide refunds for clinical instruments, equipment, and/or supplies should a student exit the program prior to graduation. If a student withdraws from the CDA program, they must pick up their instruments within 3 months. If arrangements are not made with the Program Leader or Clinic Supervisor, Instruments left beyond 3 months will be considered abandoned and become the property of the CDA Program.

Students must return all borrowed items in order to fulfill the participation requirement for this course:

• Their assigned access card (or pay the appropriate fee)
• Their assigned dentoform - including the small screw driver (or pay the appropriate fee as per their signed loan agreement)
• Their assigned lab kit - with all contents present (or pay the appropriate fee as per their signed loan agreement)
• Their assigned dental dam kit – with all contents present (or pay the appropriate fee as per their signed loan agreement)
• If the access card, dentoform, lab kit, and /or dental dam kit is not returned or appropriate fees not paid, the course requirements are not fulfilled and the student will receive an incomplete grade in this course. This will impact the student’s ability to graduate

7.12 Use of Photocopier in Reception

Use of the photocopy machine in the clinic and reception area of the Dental Building is restricted to faculty and staff only. Students are not permitted use of this photocopier except by special permission from a faculty or staff member. Permission from a faculty or staff member does not include use for class assignments, projects or personal use.

7.13 Key Card Access

Access to the dental building is controlled by access card. An access card will be loaned to each student on Orientation Day.

Students have access to the dental building from 7:00 am to 9:00 pm, Monday to Friday using their access card. Students do not have access to the building on the weekends, holidays, or when the campus is closed (ie. snow day).

In the event that an access card is lost or damaged, students must notify the Program Leader who will begin the replacement process. Replacement card cost is $20.00, if lost or not handed back at the end of each school year. Replacing missing cards can take 1-2 weeks so it is wise to carefully look everywhere prior to requesting a new card. 

Access cards are returned at the end of May and upon program completion. Grades will be withheld if a student card is not returned or appropriate fee paid.

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8. Community Guidelines

8.1 Practicum

Students will find information on their practicum expectations within their practical skills and practicum course materials. Consult with your practicum lead instructor or if you are unable to locate any of the following documents:

1. Practicum Handbook
2. Practicum Guidelines and Journal
3. Evaluation
4. Attendance Form

8.2 Community Presentations

Students are responsible for their own transportation to and from community practice settings. Specific expectations for orientation, cultural sensitivity, and deportment for each practice setting will be reviewed in advance of each placement.

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9. Program Resources for Learning

9.1 Class

• The purpose of classroom work is to present or clarify course content information through a variety of delivery methods. Class is to enhance information in assigned readings and assist students in acquiring and applying knowledge and skills.
• Delivery and learning activities may include lectures, films, guest speakers, case studies of "real-life" situations, small group discussions, seminar and practice in lab or clinical settings.
• Students will improve success by being proactive in their learning. A willingness for interactive discussion and activities also enhance success.
• The instructor's role is to facilitate discussion.

9.2 The Dental Lab - Room D104

The dental lab is available for students to practice the skills learned in class or clinic. During the program, there will be scheduled times for students to work in the lab. If additional lab time is needed, this may be arranged in the early morning or after scheduled clinic time as available. An instructor must be notified of the activities and be present in the building.

Note: The dental lab and clinic are scheduled concurrently so students are expected to consult with the appropriate instructor/program for use outside their schedule time.

For safety purposes, students are required to work with another dental student present. See the clinic manual for specific guidelines.

9.3 Reception Office – Room D102

The door to the reception office is to be kept closed, the glass partition window secured, and computer monitors and lights turned off when no one is present in the office. The cash box used for client payments must be out of site and stored in the file cabinet at night. Students are expected to adhere to the clinic dress and professional conduct while in the reception area. Reception is a designated area to perform reception duties and to access client charts and records only. The reception area and computers are not to be used for completing homework, projects or other unrelated activities. The reception is a quiet working area, and all conversations should be kept to a minimum at a low volume.

9.4 Clinic Access Outside Scheduled Times

All students should ideally complete their activities during their scheduled clinical time. If this is not possible, students who are working or accessing information in the clinic area must:

• Arrange permission with the Lead Clinical Instructor and the Clinic Supervisor
• Be in appropriate clinical attire
• Act professionally
• Only walk in the designated pathways
• Be mindful not to interrupt the other class activities
• Do not access areas being utilized by other classes.
• Be aware that if it is not a suitable time, they may be asked to return at a later time

9.5 Peer Group

Classmates are important sources of support within the program. Many students find it helpful to "buddy" with another student or group of students - to study together, work together in the lab, encourage and support each other, discuss experiences, or discuss questions. Some of the learning experiences are structured so that you will be working with another person or in a small group.

9.6 Audio Visual Materials

There are a variety of audio-visual materials (i.e. films, videos) that are helpful in assisting the student to learn the material presented in class. Some of these materials may be shown in class time. Others are listed in course syllabi or D2L and students may be expected to view these on their own time.

9.7 Instructors

All instructors have office hours and can be reached by email or telephone. The instructor’s preference for communication will be discussed on the first day of the course. The telephone voice messaging system is operational 24 hours a day. Schedules are posted early in the term. Instructor contact information is located on the individual course syllabus. Instructors will endeavor to return calls or answer correspondence within 48 hours.

9.8 Recreational Activities

There are a number of recreational programs in which you may wish to participate. The office of the Recreational programs and workout gym/activity studio are located in the basement of the Young Building, Lansdowne Campus.

9.9 Library Services

The library on the Lansdowne campus is located across from the Dental building. There are reference journals and textbooks available in the library and each class cohort will have an introductory session for use of the resources.

Help with research

Librarians are available to assist students in locating suitable resources (books, articles, websites) to complete essays and research projects. Students may go to the Information Desk in the library, or use the online service called AskAway. A link to AskAway, as well as the catalogue and library hours can be found at camosun.ca/library.

The Library provides access to thousands of articles through multiple databases. To find articles that are relevant to dental topics, click on the “Dental” link at the top of the database list.

You can read the articles on any computer with an internet connection, but to gain access you will need your student number (C######) and library password (or Camosun password). Your library password is usually your birth date in the format MMDDYY. Ask for assistance if this does not work.

If you cannot use this direct link, follow this path: from the library's homepage: click on Magazines/Journals/Newspapers, then select Search for articles by topic.

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10. Information for Graduates

10.1 Certification, Registration & Professional Association Information

Upon successful completion of this Commission on Dental Accreditation of Canada fully accredited program, the graduate must write and pass the National Dental Assistant Examination to be eligible for certification with the British Columbia College of Oral Health Professionals (BCCOHP).

The CDA Alliance is a professional association that represents CDA’s in British Columbia. This membership is affiliated with the British Columbia Dental Hygienists Association, which provides many benefits to its members, including personal liability, continuing education, advocacy and professional/legal support. All Camosun College CDA students will become student members of the CDA Alliance while in the program.

Note: Fees for NDAEB exam and BCCOHP certification upon completion of the program are not included in tuition fees.

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11. Appendix

11.1 New Student Orientation

We are pleased that you have selected the Camosun College Dental Assisting Program as your educational institution of choice. It is an exciting time to be joining the profession. We hope you will enjoy your experience in this quality, fully accredited program as others have for over 45 years.

An email containing specific certified dental assisting orientation information will be sent to incoming students at the email address on MyCamosun prior to the first day of classes.

It is very important that ALL students in the Certified Dental Assistant Program review the orientation document as it contains tasks that must be completed on or prior to starting the program.

Note: There are extremely long wait times for the bookstore during the first two weeks of the program, so getting an early start is highly recommended.

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