You can chat with student tech support Monday–Friday, from 8 am–4 pm.


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ITS Service Portal

Easily request help, search documentation, and find answers to your IT questions.

ITS Service Portal

IT Systems Status

Status updates for service disruptions, system outages, and ITS maintenance windows.

IT Systems Status

Resetting passwords

Online services at Camosun may use different usernames and passwords. For information on different accounts and online services see the Student Accounts page.

Reset your Camosun domain password

You can reset your Camosun domain password online.

  1. Go to
  2. Enter your Camosun ID
  3. Follow the on-screen instructions

If you can’t reset your Camosun domain password

If you’re having trouble resetting your password, chat with student tech support, or contact the ITS Service Desk at or 250–370–3064.

If you can’t log in to myCamosun you have a few ways to recover your log in information. You may need to provide your Camosun ID, your Social Insurance Number (SIN) and your last name as we have it on file.

Camosun Domain Password Requirements

You can use a password (7-10 characters) or passphrase (11 or more characters).


  • At least one UPPERCASE letter
  • At least one lowercase letter
  • At least 1 number


  • No repeating characters (aaa, 111)
  • No repeating groups of five or more (sockssocks)
  • No sequences of five or more (abcde, 12345)

Single sign-on

Camosun’s single sign-on service allows you to log in to multiple services using your Camosun domain account.

Connected services

Desire2Learn (D2L)

Desire2Learn is Camosun’s online course platform. Help with D2L is available through the Centre for Excellence in Teaching and Learning.

Education That Works

Education That Works is Camosun’s Co-op and Careers portal.

Live Chat

Use your Camosun ID to access many of Camosun's online services.


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