Chat with student tech support Monday–Friday, from 8 am–4 pm.
| ITS Service Portal | IT Systems Status |
|---|---|
Easily request help, search documentation, and find answers to your IT questions. | Status updates for service disruptions, system outages, and ITS maintenance windows. |
Resetting passwords
Online services at Camosun may use different usernames and passwords. For information on different accounts and online services see the Student Accounts page.
Reset your Camosun domain password
You can reset your Camosun domain password online.
- Go to https://passwordreset.microsoftonline.com/
- Enter your Camosun ID
- Follow the on-screen instructions
If you can’t reset your Camosun domain password
If you’re having trouble resetting your password, chat with student tech support, or contact the ITS Service Desk at itsservicedesk@camosun.ca or 250–370–3064.
Reset your myCamosun password
If you can’t log in to myCamosun you have a few ways to recover your log in information. You may need to provide your Camosun ID, your Social Insurance Number (SIN) and your last name as we have it on file.
Password must meet complexity requirements
- Not more than 2 symbols of a username or first name in a row
- Minimum of 8 characters
- Cannot use a previously used password
- Cannot contain your first or last name
- All four character types must be used in passwords:
- Numbers 0123456789
- UPPERCASE LETTERS
- lowercase letters
- Special characters !@#$%^&*()_+-=
Single sign-on
Camosun’s single sign-on service allows you to log in to multiple services using your Camosun domain account.
Connected services
Desire2Learn (D2L)
Desire2Learn is Camosun’s online course platform. Help with D2L is available through the Centre for Excellence in Teaching and Learning.
Education That Works
Education That Works is Camosun’s Co-op and Careers portal.