Contact the Office of Student Support

The Office of Student Support is open Monday to Friday, 9am-4pm, excluding statutory holidays and college closures. There several ways to connect with us.

If you are in crisis and require urgent mental health support please contact the Vancouver Island Crisis Line at 1-888-494-3888 or find additional emergency resources.

Get urgent support now

Phone or email

250-370-3311 or

In-person (by appointment only)

Interurban campus: LACC 218 - Liz Ashton Campus Centre Building

Lansdowne campus: ID 122 - Isabel Dawson Building

Virtual drop-in support (for sexual and gender-based violence)

Wednesdays, 1-2pm

Offered on a first-come, first-served basis. If you are unable to access support during our drop-in hours, please connect with us either by phone, email or in-person.

Please note: Virtual drop-in is the best option if you prefer to anonymously disclose an incident of sexual or gender-based violence or to anonymously learn more about how the college responds to sexual and gender-based violence. Please follow the instructions below to remain anonymous, prior to joining the zoom meeting.

How to join drop-in support through Zoom

*If you prefer to join anonymously, please follow all four steps below.

Step 1: Ensure you are signed out of your personal and/or institutional zoom account(s) before you click on the meeting link button below.

Step 2: Click on

Important: If joining anonymously, please confirm you've followed step 1 carefully prior to clicking the meeting link above. Not doing so will result in storage of personal information.

Step 3: Enter Meeting ID 677 0545 4363 and click "Join"

Step 4: Enter "Anonymous" as your name, if wanting to maintain anonymity.

You will then be taken to a private Zoom waiting room during our virtual drop-in hours. A Student Support Manager will invite you into the room once it is available. Support is offered on a first-come, first-served basis. For those who have chosen to enter as Anonymous, your video will be turned off in order to maintain anonymity.