Contact the Office of Student Support

The Office of Student Support (OSS) is the primary resource for students to learn about our Sexual Violence Policy processes, and the supports and services available for students of the college in the Victoria community. 

Your concerns will be supported in a confidential, respectful and compassionate manner.

For example, this office can assist students with:

  • Safety planning
  • Referrals to medical and community support services
  • Self-care resources
  • Academic accommodations
  • Understanding available resolution/reporting options
  • Navigating systems and resources within the college and community

Get urgent support now  Quick exit to Google

For urgent after-hours assistance

  • Victoria Sexual Assault Centre: 250-383-3232
  • Dial 911
  • Go to a hospital emergency room


How to Connect with us

The Office of Student Support is open Monday to Friday, 9am-4pm, excluding statutory holidays and college closures. Contact us by phone, email, in-person or through a virtual drop-in.

Phone or email

250-370-3311 or

In-person (by appointment only)

Interurban campus: LACC 218 - Liz Ashton Campus Centre Building

Lansdowne campus: ID 122 - Isabel Dawson Building

Virtual drop-in support (for sexual and gender-based violence)

Wednesdays, 1-2pm

Offered on a first-come, first-served basis. If you are unable to access support during our drop-in hours, please connect with us either by phone, email or in-person.

Please note: Virtual drop-in is the best option if you prefer to anonymously disclose an incident of sexual or gender-based violence or to anonymously learn more about how the college responds to sexual and gender-based violence. Please follow the instructions below to remain anonymous, prior to joining the zoom meeting.

How to join drop-in support through Zoom

*If you prefer to join anonymously, please follow all four steps below.

Step 1: Ensure you are signed out of your personal and/or institutional zoom account(s) before you enter Zoom. 

Step 2: Join us on Zoom.

Important: If joining anonymously, please confirm you've followed step 1 carefully prior to using the meeting link above. Not doing so will result in storage of personal information.

Step 3: Enter Meeting ID 677 0545 4363 and "Join"

Step 4: Enter "Anonymous" as your name, if wanting to maintain anonymity.

You will then be taken to a private Zoom waiting room during our virtual drop-in hours. A Student Support Manager will invite you into the room once it is available. Support is offered on a first-come, first-served basis. For those who have chosen to enter as Anonymous, your video will be turned off in order to maintain anonymity.