Tourism Management
TMGT 210 Cdn. Perspectives in Tourism
(3 credits) F (3,0,0,0)
The economic, social, cultural, political and technological dimensions of the Canadian Tourism industry will be the focus of this course. Students gain an understanding of industry structure, changing travel markets and distribution methods within the context of community and Indigenous perspectives, leadership and ethical practice.
Prerequisite(s): English 12, or EFP 12, or TPC 12; or ENGL 092 and ENGL 094; or ENGL 092 and ENGL 096; or ENGL 140; or ELD 092 and ELD 094; or ELD 097; or assessment.
TMGT 230 Service Operations
(3 credits) F (3,0,0,0)
Excellent client service is core to a successful hospitality or tourism business. This course will provide a comprehensive assessment of best practices for the successful management of the guest experience. Three critical segments for service success will be explored: service strategy; service staff and service systems.
Prerequisite(s): "C" in English 12, or EFP 12, or TPC 12; or ENGL 092 and ENGL 094; or ENGL 092 and ENGL 096; or ENGL 140; or ELD 092 and ELD 094; or ELD 097; or assessment.
TMGT 240 World Perspectives in Tourism
(3 credits) W (3,0,0,0)
As an economic driver, tourism is influenced by local and global issues. This course examines the positive and negative social, political and environmental impacts related to international tourism. These include tourism trends, the pressures and opportunities for small and medium sized tourism enterprises and the development of worldwide Indigenous tourism.
Prerequisite(s): "C" in English 12, or EFP 12, or TPC 12; or ENGL 092 and ENGL 094; or ENGL 092 and ENGL 096; or ENGL 140; or ELD 092 and ELD 094; or ELD 097; or assessment.
TMGT 261 Sustainability
(3 credits) F (3,0,0,0)
While viewing business primarily through a tourism lens, students will explore current issues in sustainability and how these impace both developmental and long-term operating practices. Whether based upon natural, cultural or purpose-built activities, sustainability strategies are essential to operational viability. This course introduces tools and techniques for improved sustainability.
Prerequisite(s): BUS 150.
TMGT 271 Indigenous Tourism Perspectives
(3 credits) F (3,0,0,0)
This course will examine the issues, impact and opportunities that Indigenous tourism presents within BC, as well as the cultural context in which it should operate. Awareness of Indigenous business practices, cultural diversity, protocols and what is acceptable and desired by Indigenous people will be covered in the context of tourism.
Prerequisite(s): English 12, or EFP 12, or TPC 12; or ENGL 092 and ENGL 094; or ENGL 092 and ENGL 096; or ENGL 140; or ELD 092 and ELD 094; or ELD 097; or assessment.
