ITS Remote Work Support

Updated: March 18, 2020

ITS has resources available to support continued planning and changes to the delivery of service at Camosun College in response to COVID-19, including working remotely.

For instructors: we're working closely with the Centre for Excellence in Teaching and Learning (CETL) to support guidance around remote instruction.

For staff: we'll continue to work with the college community on how we can support possible remote work as a response to COVID-19.

Please note: While working remotely Camosun College is required by the Freedom of information and Protection of Privacy Act (FIPPA) to keep all personal information safe and secure.

This page will be updated regularly to ensure it has up to date resources and information.

Resources

ITS is working to complete additional documentation to support the college community. We will continue to update information and documentation as required. Please note: you will need to authenticate to review the information below.

Camosun Virtual Private Network (VPN)

The off-campus Camosun Virtual Private Network (VPN) allows access to Camosun College resources. The following is a list of example services that require a connection to the VPN:

M: drive
Shared or departmental drives
Legacy Colleague
Updating web page content in Dreamweaver

Please note: ITS is working to deploy the Cisco AnyConnect client to all workstations. If you have a priority request for this resource please contact the IT Service Desk.

Instructions on accessing the Cisco AnyConnect Client (Camosun VPN) can be found here: Camosun VPN

Office 365

Office 365 is a web-based access to Microsoft Outlook, Teams, OneDrive and Office applications (Word, Excel, PowerPoint, OneNote, etc.). Please note: you will need to authenticate to review the information below:

Microsoft Teams

Microsoft Teams is a web-based unified communication and collaboration software, also available on mobile and desktop devices, that can facilitate department meetings. Microsoft Teams should not be used for classroom instruction. ITS will enable this application for all faculty and staff as of March 19th, 2020. Using this application requires accepting the Terms of Service agreement in order to use this application.

Terms and Conditions – Please note the following information must NOT be included in any communication on this software: personal information, student information, credit card information.

By using the following links to access Microsoft Teams you are agreeing to the terms and conditions above:

OneDrive

OneDrive is online file storage provided through Office 365 and can be used instead of your M: Drive. Please see the following training videos and information:

OneDrive training videos are available on the ITS intranet website.
Access OneDrive via the web

How to request ITS Support:

Remote Work Assessment Form
A new web form is available to assess the resources required for remote work, including identifying required resources, administrator access to your workstation. The purpose of this form is to assess the college’s needs to aid in additional planning.
IT Service Desk Request
Please use this email address to request service from ITS.
ITS Managers
Any comments or suggestion please contact the ITS Managers.

Last updated: March 18, 2020 1:12 pm

Remote Work Support