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Information • May 21, 2020 12:36 pm • COVID-19 - Latest information and FAQs • Read more…


Information for the Camosun College community

Updated: May 19, 2020

Find answers to FAQs related to Camosun College & COVID-19, Student Services, Employees and Co-op and Career Services. We will continue to update these FAQ pages as new information becomes available.


Student FAQs


Preparing for the months ahead

  • How will Camosun be delivering courses over the coming months? +
    • We are committed to ensuring the health and safety of students and employees.
    • Due to COVID-19, we are planning for a mix in the delivery of courses.
    • Courses that can be delivered entirely online, as well as lecture components of applied courses, will remain online. There will be a mixture of synchronous and asynchronous online courses.
    • On-campus and blended courses that require students to come on campus or have a face-to-face component will be delivered in a way that is safe for students and employees.
    • We are currently developing plans following Occupational Health and Safety standards for a limited return of students needing to finish programming over the summer.
  • What are the different delivery methods? +
    • We are currently working to bring programs into the following delivery options over the summer, and all planning for the fall will be expected to be delivered using one the following methods:
      • Online synchronous: Courses will be completely online with online scheduled meetings and expectations for remote student participation. There will be meeting times but not on campus. Students will be expected to manage time zone differences for scheduled online activities.
      • Online asynchronous: Courses will be completely online with no set meeting schedules. Students may participate from any time zone or anywhere in the world. All evaluation will be managed remotely.
      • On-campus: Courses will be delivered on-campus to students. This will be reserved for applied courses with specific requirements for face-to-face or hands-on activities and courses requiring access to specific on-campus resources or equipment.
      • Blended: Courses will be delivered in a blend of on-campus and online. Typically, theory parts of the courses are delivered remotely and some scheduled activities will be delivered on-campus in a scheduled space, in a way that is safe for students and employees.
  • What’s the difference between synchronous and asynchronous online courses? +
    • Synchronous courses are delivered with regular virtual meetings and expectations for student participation. Students will need to manage time zone differences.
    • Students may participate in asynchronous courses at any time and from anywhere in the world. All evaluation is managed remotely.
  • How do I know it is safe to participate in a face-to-face or hands-on activity? +
    • Safety of students and employees remains the main priority.
    • On May 6, the Premier of British Columbia announced plans to slowly and thoughtfully lift certain restrictions throughout the province as part of a phased restart approach in each sector.
    • This allows for more flexibility for our educational planning.
    • The transition to the new normal at Camosun is being guided by the Provincial Health Officer’s core guidelines, practice standards that are being developed for the post-secondary sector by the Ministry of Advanced Education, Skills and Training and health and safety guidelines from WorkSafe BC.
  • Why isn’t every course online? +
    • The college has courses that require access to specialized equipment that is on-campus, and / or face-to-face instruction in labs, clinics and shops. Components that can be delivered online, will be delivered online.
  • How will you protect students and employees who come on campus? +
    • We will be following the guidelines from the Provincial Health Officer and WorkSafe BC to ensure the safety and well being of students and employees as well as standards that are being established by the Ministry of Advanced Education, Skills and Training.
    • Actions could include, for example, physical distancing, personal protection equipment, modification to learning and workplaces with signage, linage and plexiglass barriers in addition to smaller class sizes and enhanced sanitization.
  • Will I have to come on campus? +
    • Only if you register for a course that has an on-campus or face-to-face component. If you do not want to come on campus, register for courses that are entirely online.
  • How can I find out about course details? +
    • Course details will be communicated to students through Camlink when registration opens in late June / early July.
  • When will registration open? +
    • We expect registration to start opening in late June / early July.
  • How can I get help with selecting courses and making a financial plan? +
  • Is there a possibility plans could change? +
    • COVID-19 has created a lot of uncertainty to every aspect of our lives and we’ve all done a great job of bending and flattening the infection curve.
    • Depending on circumstances, we may need to make adjustments as we progress through the months ahead assuming we will continue to receive new and modified information.
    • Our goal over the months ahead is to keep people safe and to deliver the best possible educational experience for everyone.

General Camosun FAQs

  • Will there be a summer semester? +

    Camosun wants to be sure you can continue your learning journey as best as possible throughout the COVID-19 pandemic. The bulk of our normal course offerings will be available over the summer semester using online learning and alternative delivery methodologies.

    If permitted by the Provincial Health Officer, classes listed in Camlink with a physical location (i.e. Lansdowne, Interurban etc) will come back together in person to complete applied activities, labs, group projects, and other activities that normally happen on campus. Please make note of the ‘Meeting Information’ for each section to ensure that the day and time works for your schedule. Courses listed with a location of ‘online’ will remain fully online.

    Students in some programs that require group activities such as labs or practicums may be contacted by program staff with further information.

    If you have any questions, please contact the appropriate school office.

  • What campus services are available? +

    Campus remains open but services and supports have transitioned away from in-person or face-to-face. Information on how to access student services is available at:

  • Why is Camosun still open, why don’t you close? +

    Post-secondary education is an essential service as defined by the BC Government.

    Camosun will not close, and we will deliver programs in whatever way we can following the Provincial Health Officer's directions for physical distancing.

  • Are Child Care Services still open? +

    Child Care Services at Camosun College are closed, effective Monday, March 23.

  • Can students access computer labs? +

    Computer labs on both Camosun College campuses are closed effective Friday, March 27 at 4:30 pm.

  • Is there any information about withdrawals and incomplete grades? +

    Students are asked to check the Office of the Registrar web page for the latest information on withdrawals and incompletes during COVID-19.

  • What happens if I miss classes due to illness? +

    Please contact your (School Office and/or instructor) if you are absent for reasons of illness in order to discuss your options.

  • Do I need a doctor's note if I need to self-isolate? +

    The college has waived the requirement for a doctor’s note for students and employees who are requied to self-isolate. In such cases, you are required to let your supervisor or school know.

    Self-isolation is required for individuals who have returned from travel outside of Canada or have had close contact with someone who has tested positive for COVID-19.

    A COVID-19 self-assessment tool is available at

  • Are there emergency student bursaries being offered to Camosun students? +

    Camosun College has established an emergency bursary to support students experiencing financial hardship as a result of COVID-19. Students may make a one time request for up to $200 to cover groceries and short term essentials.

    Students can apply by emailing Financial Aid. Students will need to provide their name, student number, a description of the financial emergency and the amount of funding they are requesting.

    Students will be asked to complete an Electronic Funds Transfer form so funds can be transferred directly into their bank account. Payments will be processed twice a week.

    Requests for funds will continue to be processed while funds are available.

    Students are encouraged to look at other community resources.

Information on withdrawal extension for winter 2020

Get Ready for an Online Summer Semester

  • How can I access one of Camosun’s computer labs remotely? +

    Camosun is providing remote access for summer registered students to several computer labs from off-campus devices using Remote Desktop and Camosun’s Virtual Private Network (VPN).

    All Camosun students registered for the summer term have access to this service and may remotely access a computer workstation at their leisure or during their scheduled computer lab time. This will replicate as much as possible the experience of using that computer in real-life, and allow access to over 200 specialized software applications required for individual programs, shared drives, as well as remote support by instructors for students during live, scheduled lab sessions. Questions? We’ve also launched a live chat offering real-time remote technical support to students. For software requirements specific to an area of study, students should consult their course outline and/or their instructor. Remote supports will continue to be available during the fall session.

    All the details, step-by-step access instructions, and the live technical chat features here.


  • What kind of computer and software will I need? +
    • We’re recommending a laptop or a desktop PC.
    • Most standard PCs or laptops within the last three years should be sufficient.
    • Check with your program if you are considering a Mac or non-Windows device.
    • Minimum requirements are available here.
  • Any tips on buying a computer? +
    • Purchase your laptop form a reputable Canadian retail store or website or through the manufacturer.
    • Be informed, read reviews before you buy. CNET  is a great source of reviews and information on what’s available.
    • Consider what else you will need a computer for beyond school and consider who else in our family may need to use it.
  • How do I download Office 365 Suite? +
    • Most courses will require the Office 365 Suite (Word, Excel, Outlook, Teams etc.).
    • Camosun students can download this software for free from college’s website.
  • What browser do I need? +
    • Make sure you have at least two browsers installed on your computer.
    • We recommend that you use Google Chrome for your coursework.
  • What do I do if I need specialized software? +
    • Your instructor will inform you on how to get the software on the first day of class.
  • Can I borrow a laptop? +
    • The college has a limited supply of laptops available for students to borrow.
    • If you are unable to purchase a computer, complete this survey to be considered eligible for a loaner laptop.
  • How do I log on to Camosun’s online courses? +
    • All courses will use D2L (Desire to Learn) as the main platform to deliver the course.
    • On the first day of classes (May 4) you will have access to all of the courses you are registered in from the D2L link on the top right hand corner of the college’s website.
    • Enter your Camosun ID # (C#) and password.
    • Some instructors may use other tools such as Collaborate, a video-conferencing tool that will allow you to connect in real time with your instructor, and other students in your class. You will need audio and video enabled on your computer to use Collaborate.
    • Remember to check your email once a day.
  • Where can I order my textbooks? +
    • Most textbooks will be available in a digital form and you can find your textbooks, order, and pay for them through the Bookstore’s website. You will need to know your course codes and section numbers (e.g. BUS 150-001) to find your textbooks.
  • Are there supports if I have a disability? +
    • If you are a student with a disability, connect with the Centre of Accessible Learning  before your classes start. It can take time to put your accommodations in place.
  • How do I access Camosun’s online Library resources? +
    • Library is the best source for digital books, journals, streaming video.
    • Camosun Librarians are available by chat or email to help you find the materials you need to complete our coursework.
  • What if I need help with writing and assignments? +
    • Writing Centre - Get one-to-one help with your essays and written assignments.
  • What if I have technical issues or trouble with my password? +
  • How can I speak with a counsellor? +
    • To book a phone appointment with a counsellor please phone 250-370-3571. 

For more information visit: Get Ready for an Online Summer Semester

Diagnostic Medical Sonography program delayed until May 2021

For more information please see the Diagnostic Medical Sonography FAQ page.

Camosun College Graduation 2020

  • Will there be a graduation ceremony? +

    Camosun College’s 2020 Graduation Ceremonies are postponed at this time.  Due to COVID-19 and physical distancing measures, a graduation ceremony is not possible in June.

  • What are the new dates? +

    Camosun staff are working now on finding other ways this year to honour your achievements. We will share those plans once details have been confirmed.

  • Will I still be able to graduate? +

    Yes, you will still graduate upon successful completion of your courses and program.

  • Will I still receive my certificate / diploma / degree? +

    Yes, once you have successfully completed your courses and program, you will receive your credential by mail from the Registrar’s Office. Please ensure that your mailing address and contact information are current on Camlink. This will ensure that you receive any updates or communications from the Registrar regarding graduation.


  • Personal travel +
    • Anyone who travelled outside of Canada after March 12 is required to self-isolate for 14 days upon their return. You cannot return to work or school.
    • Camosun employees who travelled out of country after the March 12, 2020 travel advisory are not entitled to pay for the 14 day period of self-isolation. They may have access to vacation or other earned time banks, if applicable, or unpaid leaves of absence available to them. If this arises in your area, please contact your HR Consultant.


  • If a student, staff or faculty chooses to travel out of Canada after the announcement made by the B.C. Government, how is the 14 day self-isolation period managed after they return? +
    • Employees should be adhering to the recommendations of the Provincial Health Officer (PHO) including the advice with respect to out of country travel. The health and wellbeing of all our employees is of utmost importance. All employees are obligated to take reasonable care to protect the health and safety of themselves and others in the workplace. They will be required to disclose if they have travelled internationally and the dates of that travel.

Campus and Events

  • Is the college cancelling planned events? +

    In response to the direction of the Provincial Health Officer, the college is cancelling any indoor or outdoor college gatherings larger than 50 people. This also applies to third-party events on college property.

    Additionally, the COVID-19 Response Coordination Team has made the decision not to hold any college events that involve members of the public. This includes job fairs, info sessions and award ceremonies. The decision takes effect immediately and will be in place until after the Easter long weekend (April 13). The date is subject to further review.

  • 2020 S’TEṈISTOLW̱ Conference Aug. 25-28 +

    It is with great regret that the college has made the difficult decision to postpone the 2020 S’TENISTOLW Indigenous Adult and Post-Secondary Education Conference for one year to August 24- 27, 2021.

  • Can students come on campus to access WiFi? +
    • At this time, we are not encouraging students to come on campus. It is still important to follow the direction of the Provincial Health Officer around social distancing and avoid close contact with others.
    • The libraries and cafeterias are closed as services are being delivered remotely.
    • Shaw has opened up its Shaw Go WiFi network to everyone. More details are here:

  • What about my locker and personal items on campus? +

    As per the advice of the Public Health Officer in regard to physical distancing, we are not encouraging students to come to campus at this time.  However, if you need to retrieve important items from your locker on campus, some buildings are currently accessible from 8am to 4:30pm, Monday – Friday.  Please ensure you bring your Camosun student card.

  • Bookstore Services +

    Camosun’s Bookstores are now closed on campus. If you have any textbook or bookstore questions we will be happy to help you by emailing:

Government Resources:


Contact Us
Camosun College Lansdowne
3100 Foul Bay Rd
Victoria BC V8P 5J2
Camosun College Interurban
4461 Interurban Rd
Victoria BC V9E 2C1
  • 250–370–3000
  • 1–877–554–7555 (toll-free)

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