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Information • July 23, 2020 2:07 pm • COVID-19: Camosun Student Quarantine Plan • Read more…

COVID-19 FAQs

Information for the Camosun College community

Updated: June 26, 2020

Find answers to FAQs related to Camosun College & COVID-19, Student Services, Employees and Co-op and Career Services. We will continue to update these FAQ pages as new information becomes available.

 

Student FAQs

SAFE START Camosun

On Campus Protocols for Students

Maintaining a safe learning environment and reducing the spread of COVID-19 is both an individual and a shared responsibility.  Students are expected to follow these rules for the benefit of all.  

Before coming to campus

All students returning to campus for course work must complete the following online COVID-19 safety training and self-assessment survey before you arrive:

  1. COVID-19 Safety Training & Initial Screening Assessment (before first class)
  2. COVID-19 BC Self-Assessment Survey Tool
  • Who cannot come to campus? +

    Do not come to campus if you have recently travelled (within the last two weeks) outside of Canada. You must follow the mandatory 14-day self-isolation

    Do not come to campus if you have any COVID-19 symptoms or have been in close contact with someone who had a confirmed or probable COVID-19 case in the past 14 days.

    Call 8-1-1 or your health care provider to determine if you need further assessment or COVID-19 testing.

    Please contact your instructors so they can provide you with alternate delivery of your course work and assignments.

  • What are the symptoms of COVID-19? +
    • Fever
    • Chills
    • Cough
    • Shortness of breath
    • Sore throat, painful swallowing
    • Stuffy or runny nose
    • Loss of sense of smell
    • Headache
    • Muscle aches
    • Fatigue
    • Loss of appetite

Arriving on campus

  • Do I need to pay for parking on campus? +

    Yes, pay parking resumes at regular rates in lots at both the Lansdowne and Interurban campuses starting July 1, 2020.

    Daily, weekly, and monthly parking permits can be purchased at the Robbins parking meters on campus with each lot. The meters also accept cash (coins) and all major credit cards. Monthly passes can also be purchased directly from Robbins Parking. For questions about payment and meters please contact Robbins Parking at 250-382-4411.

    For a touch free experience, Camosun has partnered with Honk Mobile for a convenient pay by app option. With the app, users can: access directions to the lot, pay for their parking spot, receive alerts when time is almost up and easily purchase additional time. The app is available for both iOS and Android devices.

    Please note that parking rates and services are in effect Monday to Saturday, 7am - 10pm. Staff and short-term lots are available for general use after 5pm with the purchase of a parking permit. Overnight parking is not allowed.

    Parking is available on a first-come, first-served basis. Parking spaces cannot be guaranteed or reserved.

    For more details and to download the Honk Mobile app, please visit: camosun.ca/parking.

While on campus

  • How do I move around campus in a safe way? +
    • Always maintain safe physical distancing of six feet/two metres between yourself and other people when entering or exiting a building. Do not travel in groups.
    • Use designated entrances and exits as indicated.
    • Follow the arrows and designated foot paths throughout buildings.
    • Wash your hands or use hand sanitizer after opening a door.
    • Disinfect your workspace.
    • Observe room and elevator capacity limits. Do not enter an elevator if you are unable to maintain a distance of six feet/two metres from others.
  • What about washroom use on campus? +
    • Note any specific protocols posted near the washrooms
    • Do not exceed the maximum number of occupants in washrooms.
    • Sanitize your hands before entering a bathroom.
    • Always follow COVID-19 hand washing guidelines as posted. Wash your hands with soap and water for at least 20 seconds before you leave the bathroom.
    • Dispose of any tissues, paper towels or debris properly.
  • What do I need to know about safety in the classroom? +
    • Use designated building and room entrances and exits as indicated.
    • Students and instructors must sanitize their hands before / after opening a door.
    • Always maintain safe physical distancing of six feet/two metres between yourself and other students and instructors when entering and exiting a classroom/lab/shop as marked or indicated.
    • Follow all arrows or designated footpaths within classes/labs.
    • Use the available disinfectant to disinfect your workspaces when you arrive and before you leave.
    • Disinfect any shared surfaces, handles, equipment, etc. This includes appliances in kitchen areas, etc.
    • Please do not move or rearrange furniture or equipment. 
    • You can bring your own bottled water to class but please do not eat your lunch or snacks in class.
    • Follow all guidelines for all classroom, workspace and common areas.
  • Do I need to wear a mask or Personal Protection Equipment (PPE) in the classroom? +
    • In some circumstances, personal protection equipment (PPE) may be identified as necessary in your specific courses or programs as part of the readiness requirements. 
    • The Provincial Health Officer recommends individuals wear non-medical masks in situations where two-metre/six-foot distancing is not possible or cannot be maintained.
  • What if I start to experience COVID-19 symptoms while in class? +

    If you start to feel ill while in class, please tell your instructor. You will be asked to go home and call 8-1-1 or your health care provider to determine if you need further assessment or COVID-19 testing. 

  • Will I be penalized for missing class if I have symptoms or I’m diagnosed with COVID-19? +

    Students will not be academically penalized for absences related to COVID-19 symptoms. Please see the Camosun College directive related to absences from campus due to symptoms similar to those of COVID-19.  Where possible, alternative means of participating in learning will be arranged.

  • What should I do if I see others not following occupational health and safety guidelines? +

    Please alert your instructor if you see others not following the COVID-19 occupational health and safety guidelines.

  • Where can I spend time on campus between classes? +

    Outdoor picnic tables and other seating spaces are available for students between classes.

  • What food services will be available on campus? +

    Food services on both campuses remain limited. While some students and faculty members may have approval to come on campus for face-to-face instruction or to access specialized equipment, we are continuing to take steps to keep people safe.

    Interurban

    On the Interurban campus, following an occupational health and safety review, food services will look different. Take out services are available only in the Huber Hall cafeteria between 8:30am and 12:30pm, Monday through Friday. The Professional Cook program will provide a selection of hot and cold items to go with appropriate physical distancing and safety protocols in place. Card payment only is accepted at this time. A gradual re-opening of the Huber Hall cafeteria is under review.

    Lansdowne

    On the Lansdowne campus, there will no food services available over the summer. There are no plans at this time to open the cafeteria or other food services on the Lansdowne campus in the fall.

  • What student services are available? +

    Currently we have virtual or online support services for Camosun students. If you require assistance with registration, financial aid, library services, counselling and other support services, please visit Student Services.

Preparing for the months ahead

  • How will Camosun be delivering courses over the coming months? +
    • We are committed to ensuring the health and safety of students and employees.
    • Due to COVID-19, we are planning for a mix in the delivery of courses.
    • Courses that can be delivered entirely online, as well as lecture components of applied courses, will remain online. There will be a mixture of synchronous and asynchronous online courses.
    • On-campus and blended courses that require students to come on campus or have a face-to-face component will be delivered in a way that is safe for students and employees.
    • We are currently developing plans following Occupational Health and Safety standards for a limited return of students needing to finish programming over the summer.
  • What are the different delivery methods? +
    • We are currently working to bring programs into the following delivery options over the summer, and all planning for the fall will be expected to be delivered using one the following methods:
      • Online synchronous: Courses will be completely online with online scheduled meetings and expectations for remote student participation. There will be meeting times but not on campus. Students will be expected to manage time zone differences for scheduled online activities.
      • Online asynchronous: Courses will be completely online with no set meeting schedules. Students may participate from any time zone or anywhere in the world. All evaluation will be managed remotely.
      • On-campus: Courses will be delivered on-campus to students. This will be reserved for applied courses with specific requirements for face-to-face or hands-on activities and courses requiring access to specific on-campus resources or equipment.
      • Blended: Courses will be delivered in a blend of on-campus and online. Typically, theory parts of the courses are delivered remotely and some scheduled activities will be delivered on-campus in a scheduled space, in a way that is safe for students and employees.
  • What’s the difference between synchronous and asynchronous online courses? +
    • Synchronous courses are delivered with regular virtual meetings and expectations for student participation. Students will need to manage time zone differences.
    • Students may participate in asynchronous courses at any time and from anywhere in the world. All evaluation is managed remotely.
  • How do I know it is safe to participate in a face-to-face or hands-on activity? +
    • Safety of students and employees remains the main priority.
    • On May 6, the Premier of British Columbia announced plans to slowly and thoughtfully lift certain restrictions throughout the province as part of a phased restart approach in each sector.
    • This allows for more flexibility for our educational planning.
    • The transition to the new normal at Camosun is being guided by the Provincial Health Officer’s core guidelines, practice standards that are being developed for the post-secondary sector by the Ministry of Advanced Education, Skills and Training and health and safety guidelines from WorkSafe BC.
  • Do I need to wear personal protective equipment, such as face masks or gloves, for components of classes being delivered on campus? +
    • Camosun is working through an extensive process to determine how to carefully and thoughtfully bring small groups of students and faculty on campus for applied educational programming.
    • In some circumstances, personal protection equipment (PPE) may be identified as necessary for specific courses or programs as part of the readiness requirements.
    • We are currently working to be sure the college bookstore has these PPE items available for sale, and as Occupational Health and Safety competes this review, students who require the equipment will be identified and communications will be provided.   
    • We believe most health and safety obligations and standards will be met through appropriate physical distancing.
  • Why isn’t every course online? +
    • The college has courses that require access to specialized equipment that is on-campus, and / or face-to-face instruction in labs, clinics and shops. Components that can be delivered online, will be delivered online.
  • How will you protect students and employees who come on campus? +
    • We will be following the guidelines from the Provincial Health Officer and WorkSafe BC to ensure the safety and well being of students and employees as well as standards that are being established by the Ministry of Advanced Education, Skills and Training.
    • Actions could include, for example, physical distancing, personal protection equipment, modification to learning and workplaces with signage, linage and plexiglass barriers in addition to smaller class sizes and enhanced sanitization.
  • Will I have to come on campus? +
    • Only if you register for a course that has an on-campus or face-to-face component. If you do not want to come on campus, register for courses that are entirely online.
  • How can I find out about course details? +
    • Course details will be communicated to students through Camlink when registration opens in late June / early July.
  • When will registration open? +
    • We expect registration to start opening in late June / early July.
  • How can I get help with selecting courses and making a financial plan? +
  • Is there a possibility plans could change? +
    • COVID-19 has created a lot of uncertainty to every aspect of our lives and we’ve all done a great job of bending and flattening the infection curve.
    • Depending on circumstances, we may need to make adjustments as we progress through the months ahead assuming we will continue to receive new and modified information.
    • Our goal over the months ahead is to keep people safe and to deliver the best possible educational experience for everyone.

General Camosun FAQs

  • What is the status of pay parking at both campuses? + NEW

    Pay parking resumes at regular rates in lots at both campuses starting July 1.

    Daily, weekly, and monthly parking permits can be purchased at the Robbins parking meters on campus with each lot. The meters also accept cash (coins) and all major credit cards. Monthly passes can also be purchased directly from Robbins Parking. For questions about payment and meters please contact Robbins Parking at 250-382-4411.

    For a touch free experience, Camosun has partnered with Honk Mobile for a convenient pay by app option. With the app, users can: access directions to the lot, pay for their parking spot, receive alerts when time is almost up and easily purchase additional time. The app is available for both iOS and Android devices.

    Please note that parking rates and services are in effect Monday to Saturday, 7am - 10pm. Staff and short-term lots are available for general use after 5 pm with the purchase of a parking permit. Overnight parking is not allowed.

    Parking is available on a first-come, first-served basis. Parking spaces cannot be guaranteed or reserved. Staff parking reminder--as always please display proper staff parking permit while on campus.

    For more details and to download the Honk Mobile app, please visit: camosun.ca/parking

  • What campus services are available? +

    Campus remains open but services and supports have transitioned away from in-person or face-to-face. Information on how to access student services is available at: camosun.ca/studentservices

  • Why is Camosun still open, why don’t you close? +

    Post-secondary education is an essential service as defined by the BC Government.

    Camosun will not close, and we will deliver programs in whatever way we can following the Provincial Health Officer's directions for physical distancing.

  • Are Child Care Services still open? +

    Child Care Services at Camosun College are closed, effective Monday, March 23.

  • Is there any information about withdrawals and incomplete grades? +

    Students are asked to check the Office of the Registrar web page for the latest information on withdrawals and incompletes during COVID-19.

  • What happens if I miss classes due to illness? +

    Please contact your (School Office and/or instructor) if you are absent for reasons of illness in order to discuss your options.


  • Do I need a doctor's note if I need to self-isolate? +

    The college has waived the requirement for a doctor’s note for students and employees who are requied to self-isolate. In such cases, you are required to let your supervisor or school know.

    Self-isolation is required for individuals who have returned from travel outside of Canada or have had close contact with someone who has tested positive for COVID-19.

    A COVID-19 self-assessment tool is available at https://bc.thrive.health/covid19.

Get Ready for Online Learning

  • How can I access one of Camosun’s computer labs remotely? +

    Camosun is providing remote access for summer registered students to several computer labs from off-campus devices using Remote Desktop and Camosun’s Virtual Private Network (VPN).

    All Camosun students registered for the summer term have access to this service and may remotely access a computer workstation at their leisure or during their scheduled computer lab time. This will replicate as much as possible the experience of using that computer in real-life, and allow access to over 200 specialized software applications required for individual programs, shared drives, as well as remote support by instructors for students during live, scheduled lab sessions. Questions? We’ve also launched a live chat offering real-time remote technical support to students. For software requirements specific to an area of study, students should consult their course outline and/or their instructor. Remote supports will continue to be available during the fall session.

    All the details, step-by-step access instructions, and the live technical chat features here.

     

  • What kind of computer and software will I need? +
    • We’re recommending a laptop or a desktop PC.
    • Most standard PCs or laptops within the last three years should be sufficient.
    • Check with your program if you are considering a Mac or non-Windows device.
    • Minimum requirements are available here.
  • Any tips on buying a computer? +
    • Purchase your laptop form a reputable Canadian retail store or website or through the manufacturer.
    • Be informed, read reviews before you buy. CNET  is a great source of reviews and information on what’s available.
    • Consider what else you will need a computer for beyond school and consider who else in our family may need to use it.
  • How do I download Office 365 Suite? +
    • Most courses will require the Office 365 Suite (Word, Excel, Outlook, Teams etc.).
    • Camosun students can download this software for free from college’s website.
  • What browser do I need? +
    • Make sure you have at least two browsers installed on your computer.
    • We recommend that you use Google Chrome for your coursework.
  • What do I do if I need specialized software? +
    • Your instructor will inform you on how to get the software on the first day of class.
  • Can I borrow a laptop? +
    • The college has a limited supply of laptops available for students to borrow.
    • If you are unable to purchase a computer, complete this survey to be considered eligible for a loaner laptop.
  • How do I log on to Camosun’s online courses? +
    • All courses will use D2L (Desire to Learn) as the main platform to deliver the course.
    • On the first day of classes (May 4) you will have access to all of the courses you are registered in from the D2L link on the top right hand corner of the college’s website.
    • Enter your Camosun ID # (C#) and password.
    • Some instructors may use other tools such as Collaborate, a video-conferencing tool that will allow you to connect in real time with your instructor, and other students in your class. You will need audio and video enabled on your computer to use Collaborate.
    • Remember to check your email once a day.
  • Where can I order my textbooks? +
    • Most textbooks will be available in a digital form and you can find your textbooks, order, and pay for them through the Bookstore’s website. You will need to know your course codes and section numbers (e.g. BUS 150-001) to find your textbooks.
  • Are there supports if I have a disability? +
    • If you are a student with a disability, connect with the Centre of Accessible Learning  before your classes start. It can take time to put your accommodations in place.
  • How do I access Camosun’s online Library resources? +
    • Library is the best source for digital books, journals, streaming video.
    • Camosun Librarians are available by chat or email to help you find the materials you need to complete our coursework.
  • What if I need help with writing and assignments? +
    • Writing Centre - Get one-to-one help with your essays and written assignments.
  • What if I have technical issues or trouble with my password? +
  • How can I speak with a counsellor? +
    • To book a phone appointment with a counsellor please phone 250-370-3571. 

For more information visit: Get Ready for Online Learning

COVID-19 Safety Plan

The most current copy of the college’s COVID-19 Safety Plan is available here.

Contact Us
Camosun College Lansdowne
3100 Foul Bay Rd
Victoria BC V8P 5J2
Camosun College Interurban
4461 Interurban Rd
Victoria BC V9E 2C1
  • 250–370–3000
  • 1–877–554–7555 (toll-free)

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