Camosun's faculty, staff and administration are deeply committed to excellence in teaching and student success. Camosun has established a number of processes for bringing forward and dealing with any concerns about the quality of teaching and learning in the classroom and throughout the college experience.
Teaching and learning
Every year the college surveys students about their education experience, and welcomes honest, constructive feedback.
The Student Complaint Process is for student complaints about teaching and learning, other than those involving grades and formal human rights complaints. The process encourages you to discuss your concern, at or as close to, the source of the concern as possible.
Final grades and student conduct
Camosun College's Respectful Workplace Policy is for addressing formal allegations of discrimination or harassment.
Student and college services
The College offers a large number of services and resources in support of students' learning experience. If you are concerned, or have a complaint about the support or service you have received (outside of the parameters listed above, e.g. human rights/harassment), please contact the department in question and ask to speak with a supervisor or manager who will be happy to assist you.
The Office of the Ombudsman provides confidential, informal assistance to students related to complaint processes.
Pursuing a complaint can feel like a difficult thing to do. If you would like help and support, please don't hesitate to make contact with any of the following people or departments: